Assigning a Company Domain

Team Managers can now assign a company domain to your organization’s SolarAPP+ profile. This feature automatically links any user signing up with this domain to your company, so you no longer need to invite each new addition manually.

Requirements

• You must be a Team Manager.
• The domain must match an email already in your organization.
• That user’s email must be verified.

Steps to Assign a Domain

1. When logged into SolarAPP+, select "Installer Information" from your account drop-down.

2. Identify the 'Company Email Domains' section at the bottom of the page

3. Select the desired domain from the dropdown, once it is selected, a blue checkmark will appear beside the domain.

1. Click 'Update' to save your changes

FAQs

• What if I don’t see my domain?
  • Make sure someone with that email has already been added to your company and has verified their email.
• Can I assign multiple domains?
  • Yes, you can add more than one domain if your company uses multiple.
• Can I remove or change a domain later?
  • Yes. Team Managers can return to the Company Email Domains section, uncheck or update the assigned domain(s), and click Update.
• Will existing users be reassigned automatically?
  • No. Assigning a domain only affects new users who sign up with that domain. Existing users remain unchanged.
• Do subdomains count (e.g., team.company.com)?
  • No. Only the primary domain (e.g., company.com) is eligible to assign.
• How many domains can we add?
  • There’s no limit — as long as each domain is tied to a verified user email in your organization.
• What happens if a user signs up with a personal email (e.g., Gmail)?
  • They won’t be added automatically. You’ll still need to invite them manually.